Introduction
The Hunslet Club ("we", "our", or "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website, services, and facilities.
We are registered in England and Wales. For any questions about this policy or your personal data, please contact us at info@hunsletclub.org.uk.
Information We Collect
We collect and process the following types of personal information:
Membership Registration
- Name, date of birth, and contact details
- Parent/guardian information for members under 18
- Emergency contact details
- Medical information relevant to activity participation
- Photo consent preferences
Event Bookings & Tickets
- Name and email address
- Phone number (optional)
- Booking and ticket details
Contact Form Submissions
- Name, email, and phone number
- Message content and subject
Payment Information
- Payment transactions are processed securely by Stripe
- We do not store your full card details on our systems
How We Use Your Information
We use your personal information to:
- Process membership registrations and manage your account
- Ensure the safety of children and young people during activities
- Process event bookings and send confirmation emails
- Respond to enquiries submitted through our contact form
- Process payments for events and activities
- Send important updates about our services (where you've opted in)
- Comply with legal and safeguarding obligations
Legal Basis for Processing
We process your personal data under the following legal bases:
- Contract: To fulfil memberships, bookings, and services you've requested
- Legal obligation: To comply with safeguarding and child protection requirements
- Legitimate interests: To respond to enquiries and improve our services
- Consent: Where you've given explicit consent (e.g., photo permissions, marketing)
Third-Party Services
We use the following third-party services:
- Stripe: For secure payment processing. See Stripe's Privacy Policy
- Google Maps: Embedded on our contact page. See Google's Privacy Policy
- Brevo: For sending transactional emails (booking confirmations)
We do not sell or share your personal information with third parties for marketing purposes.
Cookies
Our website uses only essential cookies required for the site to function:
- Authentication cookie: Keeps you logged in when you sign into your account
- Cookie consent: Remembers that you've acknowledged our cookie notice
We do not use analytics, advertising, or tracking cookies.
Data Retention
We retain your personal data for as long as necessary:
- Membership data: For the duration of membership plus 2 years
- Booking records: 6 years for accounting purposes
- Contact form submissions: 2 years
- Safeguarding records: As required by law
Your Rights
Under UK GDPR, you have the right to:
- Access: Request a copy of the personal data we hold about you
- Rectification: Ask us to correct inaccurate information
- Erasure: Request deletion of your data (subject to legal obligations)
- Restriction: Ask us to limit how we use your data
- Portability: Receive your data in a portable format
- Objection: Object to certain types of processing
- Withdraw consent: Where processing is based on consent
To exercise any of these rights, please contact us at info@hunsletclub.org.uk.
Data Security
We implement appropriate technical and organisational measures to protect your personal data, including:
- Secure HTTPS encryption for all data transmission
- Secure password storage using industry-standard hashing
- Regular security reviews and updates
- Staff training on data protection
Contact Us
If you have any questions about this privacy policy or wish to exercise your rights, please contact us:
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.